SIDRA CHAIN KYC: How to Complete It

Verifying your identity through the Know Your Customer (KYC) process on Sidra Chain is essential for unlocking full platform capabilities, including mobile mining, token swaps, and peer-to-peer transactions. 

Below is a structured guide on how to complete KYC successfully on the Sidra Chain app.

SIDRA CHAIN KYC

1. Download and Register via the App

• Download the App

Access the Sidra Chain mobile application through the Google Play Store or Apple App Store.

• Register an Account

Use your email address or Google sign-in to create an account. During registration, input:

• A unique username

• Your full legal name

• A valid phone number

Optionally, you may include a referral code if provided by another user.

2. Access the KYC Section

• Navigate to Identity Verification

Once logged in, locate the “Verify Your Identity” or “KYC” tab in the dashboard.

• Grant Permissions 

Allow the app to access camera, storage, and notification permissions when prompted.

3. Upload Identification Documents

• Select Document Type

Choose from available government-issued documents, such as:

• National ID Card

• Passport

• Driver’s License

• Input Personal Information

 Enter your full name and other personal details exactly as they appear on your identification document.

• Upload Clear Photos

Provide high-resolution images of:

• The front and back of your ID

• A selfie holding the ID close to your face

Also read: What is Sidra Chain? A Sharia Blockchain?

4. Complete Facial Verification

• Face Tracking Scan

Follow on-screen instructions to complete a live face scan, which captures movement and facial contours to verify liveness.

• Video Selfie (if required)

Some users may be asked to record a short video:

• Show neutral and smiling expressions

• Ensure good lighting and minimal background noise

• Troubleshooting Tip

If facial recognition does not work smoothly in-app, consider switching to the web version of Sidra Chain via a supported browser to complete KYC.

5. Submit for Approval

• Final Review

Double-check all submissions before sending.

• Await Verification

The system will notify you once your identity has been reviewed. Approval grants access to mining, trading, and advanced wallet features.

6. Important Notes

• Mandatory Requirement

KYC is compulsory for users who wish to engage in Sidra Chain’s primary functionalities, including mining and financial transactions.

• Common Issues

Many users currently report difficulties during the KYC process, including:

• Document upload failures

• Rejected face scans

• App instability during verification

These challenges have contributed to a spike in negative reviews on the Play Store. Users are advised to ensure the app is updated and to consult community videos and forums for troubleshooting tips.

Also read: How to Mine Sidra Coins, A Complete Guide

Final Thoughts

The KYC process on Sidra Chain reflects a commitment to regulatory alignment and user security, particularly given its Sharia-compliant financial framework. 

While the verification steps are straightforward, technical glitches and processing delays are known issues. Patience and persistence, alongside keeping your app updated and checking for platform notices, will improve the chances of a successful KYC completion.

FAQ

1. Why is KYC mandatory on Sidra Chain?

Sidra Chain requires KYC to ensure regulatory compliance, user security, and alignment with Shariah financial principles. Completing KYC unlocks essential platform functionalities such as mobile mining, peer-to-peer transfers, and participation in financial products like tokenized Sukuk and Murabaha.

2. What documents are accepted for Sidra Chain KYC verification?

Users can submit one of several government-issued identification documents, including a national ID card, passport, or driver’s license. All personal information must exactly match the details on the submitted document. Clear, high-resolution images of both sides of the ID and a selfie with the ID are required for successful validation.

3. What should I do if the facial recognition or document upload fails?

Many users report issues with in-app facial scanning and image uploads. If you’re unable to complete these steps within the mobile app, Sidra Chain recommends attempting the process on its web version using a supported browser. Ensure strong lighting, stable internet, and an updated version of the app to reduce errors.

4. How long does the KYC approval process typically take?

While the app does not guarantee a fixed timeline, most users receive a response within a few days. However, due to system backlogs and technical instability, some verifications may experience significant delays. The platform advises users to monitor their notifications and check the app regularly for updates.

5. What common problems are users experiencing with Sidra Chain KYC in 2025?

Frequent issues include app crashes during verification, rejected selfies despite meeting requirements, and unresponsive uploads of ID documents. These have led to a notable rise in user frustration and negative reviews. Staying updated with community-led support and maintaining app version currency may help navigate these challenges more smoothly.