Pingubuy Review: What is Pingubuy? Cross-border Shopping Marketplace

The tariff war between China and the US has led the world to a completely new, and unimaginable condition.

Both countries seem to be trying to become world 'leaders', by emphasizing their great influence in the economic field.

One visible example is how China reacted by displaying the original prices of famous Western brands.

Not stopping there, international-scale buying and selling platforms from China have also shown themselves one by one, one of which is Pingubuy.

What is Pingubuy? What are the reviews of Pingubuy? Read the full explanation in this article.

What is Pingubuy?

Pingubuy is an international purchasing agent platform that helps customers outside China, especially in countries like Indonesia, buy products from major Chinese e-commerce sites such as Taobao, 1688, and JD.com. 

Established in 2024, Pingubuy operates under the company Borui E-commerce Co., Ltd., and aims to simplify the process of buying from China for global shoppers.

Pingubuy is a useful service for international customers who want access to Chinese marketplaces that are otherwise hard to navigate due to language barriers, payment methods, or a lack of international shipping. 

Pingubuy Services

Pingubuy offers a wide range of services designed to make it easy for international shoppers, especially from Southeast Asia, to buy products from Chinese marketplaces like Taobao, 1688, and JD.com, even if those platforms don’t support international orders. 

Here’s a breakdown of the core services Pingubuy provides:

1. Product Purchasing Agent

Pingubuy acts as your shopping agent. You simply paste a product link from a Chinese site (e.g., Taobao or 1688), and Pingubuy will:

• Translate product details for you
• Place the order on your behalf
• Handle communication with the seller

This eliminates language and payment barriers that non-Chinese shoppers often face.

2. Warehousing & Order Consolidation

Pingubuy provides warehouse services in China, where:

• All your purchases from different sellers are received
• They store your items temporarily
• You can consolidate multiple packages into one box to save on international shipping costs

You can hold items for a period (usually up to 30 days) before shipping.

3. Basic Quality Inspection

Before shipping, Pingubuy performs a basic inspection:

• Checking the quantity and type of product
• Ensuring there’s no visible damage

However, this is not a professional quality assurance, so if you’re ordering high-value or sensitive items, extra caution is advised.

4. International Shipping

Once your products are consolidated, Pingubuy arranges the shipment to your country. Features include:

• Choice of shipping methods (e.g., air, express, economy)
• Real-time tracking
• Delivery to over 200 countries, including Indonesia, Malaysia, and the Philippines

Shipping fees are calculated based on weight, size, and destination.

5. Currency & Language Support

• The platform supports multiple currencies for convenient payment.
• Offers multi-language interfaces, including English and Indonesian, to make the process easier for non-Chinese users.

6. Customer Support

Pingubuy provides several ways for users to get help:

• Live chat service is available during working hours
• Discord community for sharing experiences, troubleshooting, and announcements
• A help center with guides and FAQs

7. Expert Buy (Optional Concierge Service)

For users who are unsure about what to buy or need extra help, Pingubuy offers a concierge service called Expert Buy. This allows staff to:

• Help select the right products
• Assist with special orders or bulk purchasing

How to Use Pingubuy

1. Make an account

Go to the official website of Pingubuy and register.

2. Find a product

Go to Taobao, 1688, or JD.com and find something you want to buy.

Example: A panda plush toy on Taobao.

3. Copy the product link

Copy the link of the item you want.

4. Paste it on Pingubuy

Go to Pingubuy, paste the link, and click search.

It will show you the item details in your language and currency.

5. Place your order

Choose quantity, color, size, etc., and add to cart.

Pay for the item and the China local shipping.

6. Wait for the item to reach Pingubuy’s warehouse

They’ll notify you when it arrives (takes 2–7 days).

7. Pay for international shipping

Once it arrives, choose a shipping method to your country and pay the shipping cost.

8. Get your item

Track the delivery and wait for the package to arrive at your home!

Pingubuy Review - What Users Say

Pingubuy, a relatively new shopping agent platform launched in 2024, has quickly gained attention among international buyers, especially those purchasing from Chinese e-commerce platforms like Taobao, JD.com, and 1688. 

While many users have shared positive experiences, others have raised concerns. Here’s a descriptive overview of both the positive and negative sentiments circulating online.

Positive Experiences

Many users across Reddit, YouTube, and Discord have praised Pingubuy for its speed, affordability, and customer service. 

One of the most commonly highlighted strengths is fast international delivery. For instance, a user from Germany shared their experience receiving a 4.2 kg package from China to Europe in just six days, calling the shipping speed “crazy fast” and praising the low shipping cost of around €44. 

Another buyer from the fashion replica community said their 25 kg order was processed quickly and appreciated how friendly and responsive the Discord support team was.

Another frequent compliment is Pingubuy’s easy-to-use interface and seamless ordering process. 

Shoppers find the platform intuitive, especially with features like product link import and real-time shipping tracking. 

The community presence on Discord is also valued, allowing users to ask questions and share advice directly with staff and fellow buyers.

Negative Experiences

Despite the praise, Pingubuy has also received some critical feedback. A common issue mentioned by customers is product sizing inaccuracies. 

One user reported that although their shoes were labeled as size 47, the insole measured only 29 cm, making them fit like a size 45, causing disappointment in an otherwise smooth haul.

Another challenge some users face is limited shipping coverage. As of early 2025, Pingubuy does not yet offer service to certain countries such as Canada, which has frustrated customers in regions with fewer buying agent options.

More seriously, there are concerns regarding legitimacy and credibility. A YouTube reviewer titled their video “Is Pingubuy Legit or Another Scam?” and pointed out that some prices and discounts on the platform appeared too good to be true. 

Scam-checking websites like Scamdoc also assigned Pingubuy a very low trust rating of 1%, citing limited ownership transparency and associations with risky domains.

Can We Use Crypto as a Payment in Pingubuy?

As of now, Pingubuy does not officially support cryptocurrency payments. This means users cannot directly pay with digital assets such as Bitcoin (BTC), Ethereum (ETH), USDT (Tether), or other tokens on the Pingubuy website when placing orders.

Currently, Pingubuy accepts more traditional and widely used payment methods including:

• International credit and debit cards (e.g., Visa, Mastercard)

• Local bank transfers, especially for countries like Indonesia

• Mobile wallets or region-specific options such as DANA or OVO

• In some cases, PayPal or Alipay may be accepted, depending on your location

There is no wallet address, QR code, or crypto payment gateway provided on their platform, and there is no mention of blockchain-based payment options in their help center or checkout process.

Final Note

Pingubuy is a cross-border shopping agent platform that helps international customers, especially in Southeast Asia, buy products from major Chinese marketplaces like Taobao, 1688, and JD.com. 

Launched in 2024, it offers a one-stop service that includes product ordering, warehouse consolidation, basic inspection, and international shipping.

Based on reviews across Reddit, YouTube, and other forums, Pingubuy is appreciated for its fast shipping, affordable rates, and responsive customer support, particularly through its active Discord community. 

Many users find it useful for accessing Chinese products that are otherwise hard to purchase directly due to language and payment barriers.

However, concerns remain. Issues such as product sizing errors, limited country shipping availability, and legitimacy questions (highlighted by Pingubuy’s 1% trust score on Scamdoc) suggest that the platform may still be developing its reliability and transparency.

In conclusion, Pingubuy offers a promising solution for cross-border e-commerce, especially for shoppers seeking affordable access to Chinese goods. 

But it’s best used with caution—start with small orders, carefully review item details, and stay engaged with their support channels to ensure a smooth experience.

FAQ

1. What is Pingubuy?

Pingubuy is a cross-border shopping agent platform that helps international users buy products from Chinese marketplaces like Taobao, 1688, and JD.com. It handles purchasing, warehouse storage, product consolidation, and international shipping.

2. Is Pingubuy safe and trustworthy?

Pingubuy is still relatively new (launched in 2024), and while many users have had positive experiences, others have raised concerns. Scamdoc gives Pingubuy a low trust score (1%), so it’s recommended to start with small orders and verify sellers before purchasing.

3. Does Pingubuy ship to all countries?

No, Pingubuy does not support all countries. While it ships to many locations including Indonesia, Malaysia, and parts of Europe, some users (e.g., in Canada) have reported that shipping is not currently available.

4. How do I use Pingubuy to buy something?

To use Pingubuy:

1. Copy a product link from Taobao or 1688.
2. Paste it into Pingubuy’s website.
3. Add to cart, place an order, and pay.
4. Once your item arrives at their warehouse, pay for international shipping.
5. Track your order until it arrives at your address.

5. Does Pingubuy inspect products before shipping?

Pingubuy offers basic quality inspection, checking the type and quantity of products and looking for visible damage. However, it is not a full quality guarantee, so buyers should still review item details carefully before ordering.