MetaMask Extension for Chrome Not Working? Here’s How to Fix It

The MetaMask extension for Chrome is one of the most widely used crypto wallets for interacting with blockchain applications. However, users occasionally face issues such as the extension not loading, spinning endlessly, or not connecting to dApps. 

If your MetaMask extension for Chrome isn't working, don’t worry—this guide covers the most common problems and practical solutions to get you back on track.

General Troubleshooting Steps

Before jumping into advanced diagnostics, try these simple but effective fixes:

Restart Chrome

Sometimes, simply closing and reopening the Chrome browser can clear up temporary glitches affecting browser extensions, including MetaMask.

Clear Cache and Cookies

Outdated or corrupted browser data can interfere with MetaMask’s performance. Clear your browser's cache and cookies via:

• Chrome Settings → Privacy and Security → Clear Browsing Data.

After clearing, reload the browser and try accessing MetaMask again.

Update MetaMask

Ensure you're using the latest version of the extension. Visit the Chrome Extensions page, enable Developer Mode, and click Update to refresh all extensions, including MetaMask.

Disable Conflicting Extensions

Other Chrome extensions—especially ad blockers or privacy tools—may interfere with MetaMask. Try disabling them temporarily:

• Chrome Menu → Extensions → Toggle Off all other extensions except MetaMask.

Reinstall MetaMask

If the extension still malfunctions:

1. Remove MetaMask from Chrome.
   
    
2. Reinstall it only from the official site: https://metamask.io.
    

Important: Back up your Secret Recovery Phrase before uninstalling to avoid losing access to your wallet.

Read also: Unlocking the Power of Ethereum with MetaMask: Your Ultimate Crypto Wallet Guide

Advanced Fixes for Persistent Issues

If general steps don’t help, consider these more in-depth solutions:

Try a New Chrome Profile

Your browser profile may be corrupted. To rule this out:

• Click your profile icon in Chrome → Add or Switch Profile → Try installing MetaMask there.

Check Network Settings

If you're facing transaction errors or network connectivity issues:

• Confirm your internet is stable.
  
   
• Use tools like Etherscan to check network congestion.
  
   
• Switch networks within MetaMask (e.g., from Ethereum Mainnet to another testnet and back).

Use an Alternative Browser

Still having trouble? Install MetaMask on a different browser like Firefox or Brave. This helps determine if the issue is browser-specific.

Common MetaMask Errors and Fixes

Users may encounter a variety of issues with the MetaMask extension for Chrome, and while some are temporary glitches, others might stem from deeper system or browser conflicts.

MetaMask Stuck on a Spinning Circle

One of the most frequent problems is the infinite loading or spinning circle, where the MetaMask fox icon keeps spinning without loading the wallet interface. 

This usually points to a corrupted installation or outdated cache. Fixes include:

• Clearing browser cache and cookies.
• Reinstalling the MetaMask extension.
• Trying a different browser profile or browser altogether.

Unable to Connect to dApps

Another common issue arises when decentralized apps (DApps) fail to connect to MetaMask, even when the wallet appears to be active. This can happen if the wallet is locked, the browser tab is outdated, or the connection request wasn't approved manually. 

Occasionally, network-related errors also occur — such as failed transactions or incorrect balances — which can result from syncing issues between MetaMask and the Ethereum blockchain or other supported networks.

• Make sure the wallet is unlocked.
  
   
• Open the dApp, go to its "Connect Wallet" option, and manually select MetaMask.
  
   
• Try refreshing both the dApp and MetaMask extension.

Metamask Disappearing from Chrome Toolbar

Users also report MetaMask disappearing from the Chrome toolbar or being unresponsive after a browser update. This can often be fixed by pinning the extension again through Chrome’s extension manager or switching to another profile. 

Additionally, conflicts with other browser extensions, such as ad blockers or crypto wallet tools, are known to interfere with MetaMask’s normal operation.

In some cases, the extension might show error messages like “MetaMask is not connected to the network”, which may stem from incorrect RPC settings or unstable internet connections. 

Understanding the source of these issues — whether they’re user-side settings, network congestion, or browser-related bugs — is the first step in resolving them effectively.

Read also: How to Buy Dogecoin Using Metamask: A Complete Guide

Fixing the “wallet_watchAsset” Error

The "wallet_watchAsset" error often occurs when trying to programmatically add a custom token. Here’s how to troubleshoot: 

Use the Latest MetaMask Version

Ensure you're running the latest MetaMask extension on Chrome. Outdated versions may not support this method

Validate Token Parameters

MetaMask requires:

• Token symbol ≤ 11 characters
  
   
• Accurate token address and decimals
  
   
• Properly formatted image URL (HTTPS)

Use the Correct Code

Check Platform Compatibility

This function works best on Chrome. Firefox or mobile MetaMask versions may behave differently. Test across platforms and reinstall MetaMask if needed.

When to Contact Support

If none of the recommended troubleshooting steps resolve the issue with your MetaMask extension for Chrome, it may be time to reach out for additional help. MetaMask offers a dedicated Support Center where you can browse through detailed articles or submit a support ticket. 

It's also helpful to explore the MetaMask GitHub repository, where developers often track bugs and provide workarounds for known issues. 

Community forums, such as Reddit and Discord, are also valuable resources where users share solutions and experiences that may mirror your situation. 

Just remember to never share your Secret Recovery Phrase, even when seeking support—MetaMask staff will never ask for it.

Final Tips

To maintain a smooth and secure experience with MetaMask, always keep your browser and the extension itself up to date. 

This not only ensures access to new features but also protects you from known vulnerabilities. It’s crucial to back up your Secret Recovery Phrase and store it in a secure offline location, as losing it can mean losing access to your wallet forever. 

Also, avoid downloading MetaMask from any unofficial sources—always use the official website or the Chrome Web Store to prevent falling victim to phishing or malicious clones. 

With these precautions and a proactive approach to troubleshooting, you'll be better equipped to manage your MetaMask wallet with confidence and peace of mind.

By following these steps, you can resolve most issues with the MetaMask extension for Chrome and get back to managing your crypto assets with confidence. If problems persist, switching devices or reaching out to official support is your best next move.

FAQ

Why is my MetaMask wallet not opening?

If your MetaMask wallet isn't opening, it may be due to a few common issues. First, try restarting your Chrome browser, then check if the MetaMask extension is visible and enabled under chrome://extensions. 

Sometimes, a spinning fox logo or a blank white screen means the extension is stuck — in this case, clearing your browser’s cache and cookies often resolves the problem. If that doesn't work, reinstall the extension from the official MetaMask website or the Chrome Web Store. Make sure your browser is also up to date, as outdated versions can prevent extensions from working properly.

Why is my MetaMask not connecting?

MetaMask might not connect to DApps or networks for several reasons. A common issue is that your wallet is locked — make sure you’ve entered your password to unlock it. Next, check your internet connection and ensure that MetaMask is connected to the correct network (e.g., Ethereum Mainnet or another supported chain). 

If DApps still won’t connect, refresh the browser tab, disconnect the wallet, and then try reconnecting manually from the DApp interface. Disabling conflicting browser extensions (such as privacy blockers or other wallets) can also help restore proper connectivity.

How to recover MetaMask wallet?

To recover your MetaMask wallet, you’ll need your Secret Recovery Phrase — a 12-word phrase generated when you first created the wallet. Start by reinstalling MetaMask, then choose “Import wallet” on the setup screen. 

Enter your recovery phrase in the correct order (all lowercase, no punctuation), and set a new password. If successful, your wallet and its associated accounts will be restored.